Shop employees encounter violent attacks and verbal abuse, with 54% indicating regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week draw attention to rising retail crime. The increase in harassment follows a series of events recorded across the sector this autumn.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, celebrated by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are assessing security staffing and training in response. Staff unions demand for stronger protection measures as cases increase.